Speed Sprint Terms

Last Updated: March 2026

These terms (“Sprint Terms”) apply to PeakSpire’s Speed Sprint service. They supplement the Master Services Agreement. In the event of a conflict, these terms take precedence for Speed Sprint engagements.

1. Service Description

The Speed Sprint is a focused performance optimization engagement lasting 5 to 7 business days. PeakSpire analyses your website’s performance, identifies bottlenecks, and implements optimizations to improve your Google PageSpeed Insights (PSI) score.

2. Deliverables

• Before/after performance report: PSI scores for all optimized pages, measured before and after the Sprint.
• Technical optimizations implemented: The specific changes made to your site, documented for your records.
• Core Web Vitals improvements: Targeted improvements to Largest Contentful Paint (LCP), Cumulative Layout Shift (CLS), and Total Blocking Time (TBT).

3. Measurement Methodology

• Performance is measured using the Google PageSpeed Insights API (Lighthouse).
• Both mobile and desktop scores are reported.
• Scores are captured under consistent conditions (same API version, same categories) for before/after comparison.
• The “before” baseline is captured at the start of the Sprint. The “after” measurement is captured upon completion.

4. What’s In Scope

Typical Sprint optimizations include:

• Image optimization and format conversion (WebP/AVIF)
• CSS and JavaScript optimization (minification, deferral, elimination of render-blocking resources)
• Font loading optimization
• Server-side caching configuration
• HTML optimization and cleanup
• Third-party script management
• Core Web Vitals targeted fixes
• Lazy loading implementation

5. What’s Not In Scope

• Hosting migration or server upgrades (recommended separately if hosting is the bottleneck)
• Redesigning pages or changing visual layout
• Content changes beyond what’s needed for performance
• Third-party plugin replacement or removal (we recommend, but the Client decides)
• Ongoing performance monitoring (available via the Care Plan)
• Elementor or page builder replacement

6. Score Targets and Disclaimer

Important: PageSpeed Insights scores are not static. They can fluctuate between tests due to:

• Network conditions during the test
• Server load at the time of testing
• Google’s testing infrastructure variability
• Changes to the Lighthouse scoring algorithm
• Third-party scripts loaded on your pages (analytics, chat widgets, advertising)
• Content changes made after the Sprint

While we consistently achieve significant improvements (our own site scores 100/100 on mobile), we cannot guarantee a specific score will be maintained indefinitely. The Sprint optimizes your site’s performance at the time of delivery. Maintaining that performance requires ongoing care (content discipline, plugin management, regular updates).

If a score target is agreed upon in the SOW and not achieved, PeakSpire will continue working at no additional cost for up to 5 additional business days to reach the target. If the target cannot be reached due to factors outside PeakSpire’s control (hosting limitations, required third-party scripts), we will document the limiting factors and recommend next steps.

7. Payment

• Full payment is required before the Sprint begins.
• Payment is processed via Stripe (payment link provided in the invoice).
• The Sprint fee is specified in the SOW or invoice.

8. Timeline

• The Sprint takes 5 to 7 business days from the date we receive full payment and website access.
• Business days are Monday through Friday, excluding Ontario statutory holidays.
• The Sprint pauses if PeakSpire is waiting for Client access or approvals. Paused days do not count toward the 5 to 7 day window.

9. Access Required

To perform the Sprint, PeakSpire needs:

• WordPress admin access (administrator role)
• Hosting control panel or SSH access (for server-level optimizations)
• Access to any relevant CDN or caching configurations

Credentials are handled securely and deleted from our systems after the Sprint concludes.

10. Post-Sprint Support

• The Sprint includes 7 days of post-delivery support for questions about the optimizations performed.
• If a performance regression occurs within 14 days due to something we did during the Sprint, we will fix it at no additional cost.
• Regressions caused by changes made by the Client or third parties after the Sprint are not covered.

11. Cancellation

• Cancellation before work begins: Full refund minus a $100 CAD administrative fee.
• Cancellation after work has begun: No refund. All work completed is delivered to the Client.

12. Contact

• Email: info@peakspire.ca
• Phone: (343) 842-4444